24/7 Mobile Truck Repair Services

Our average nationwide response time for mobile repairs is 75 minutes, though this varies based on several factors:

• Your location: Urban and major highway corridors typically have faster response times than remote locations
• Repair type: We prioritize certain emergency repairs (reefer failures with perishable loads, brake issues, etc.)
• Time of day: While we operate 24/7, response times during business hours may be faster in some areas
• Weather and traffic conditions: These can impact our technicians' travel time

Fleet account customers and subscription members receive priority dispatch, which can significantly reduce response times. When you call, our dispatch team will provide an estimated arrival time based on your specific situation, and you'll receive updates as your technician approaches.

Our mobile technicians can complete approximately 85-90% of all truck and trailer repairs on-site. Some examples of repairs we regularly perform on-site include:

• Engine diagnostic and sensor replacements
• Fuel system repairs
• Cooling system service (radiators, water pumps, hoses)
• Belt and pulley replacements
• Alternator and starter replacements
• Complete brake system repairs
• Air system repairs and leak fixes
• Electrical system diagnostics and repairs
• Lighting system repairs
• DPF and emissions system service
• Tire replacement and repair
• Trailer structural repairs
• Reefer unit diagnostics and repairs

Repairs that typically require a shop environment include major engine overhauls, transmission rebuilds, extensive frame repairs, complex alignment issues, and specialized paint/body work. After diagnosis, if a repair requires shop facilities, we'll help arrange towing to an appropriate facility.

Our mobile repair vehicles carry an extensive inventory of commonly needed parts, including:

• Filters (oil, fuel, air)
• Belts and hoses
• Electrical components and fuses
• Lights and lighting harnesses
• Sensors and switches
• Brake components
• Air system fittings and valves
• Common engine components
• Coolant, oils, fluids, and additives
• Trailer parts and hardware

When our AI dispatch system gathers information about your vehicle and the issue, it helps us identify likely parts needed before the technician arrives. For specialized parts not on the service vehicle, we work with local parts suppliers for rapid sourcing. In cases where parts need to be ordered, we can schedule a return visit once parts are available. We maintain accounts with all major parts distributors and can usually get parts within hours for most common repair needs.

Our mobile technicians carry professional-grade diagnostic equipment to handle the complex electronic systems in modern commercial vehicles:

• OEM-Specific Software: We maintain subscriptions to manufacturer diagnostic platforms including Detroit Diesel DDDL, Cummins INSITE, Volvo VCADS, Paccar DAVIE, International ServiceMaxx, and others
• Multi-System Scan Tools: Our technicians use professional diagnostic computers capable of deep system analysis across multiple vehicle systems
• ECM Programming: Many of our service vehicles are equipped to perform ECM updates, parameter changes, and reprogramming on-site
• Advanced Circuit Testing: We use specialized electrical testing equipment to track down complex electrical faults that often confound basic diagnostics
• Remote Expert Support: Our mobile technicians have access to remote diagnostic specialists for assistance with complex or unusual issues

Our diagnostic process is thorough and goes beyond simply reading codes. We test components, analyze data streams, perform circuit testing, and use factory-level diagnostic procedures to accurately identify the root cause of issues, not just the symptoms. This comprehensive approach ensures accurate repairs the first time.

Yes, we stand behind the quality of our mobile repairs with our service guarantees:

• Workmanship Guarantee: Our labor is guaranteed for 30 days from the date of service. If a repair fails due to installation error, we'll fix it at no additional labor charge.
• Parts Warranty: All parts installed carry their manufacturer's warranty. Most parts have at least a 1-year warranty, and we handle warranty processing for any premature failures.
• Diagnostic Accuracy: If our diagnosis proves incorrect, we'll refund the diagnostic fee and apply it toward the correct repair.
• Customer Satisfaction Commitment: If you're not completely satisfied with our service, we want to know about it and will work to make it right.

For fleet customers with maintenance contracts, we offer extended guarantees and priority service pledges. All guarantees are clearly documented on your service invoice, and our customer service team is available to address any concerns about repairs performed.