Contact Us

Connect with our team for truck repair services, vendor partnerships, or emergency assistance. We're here to help 24/7/365 across North America.

Get in Touch

Please fill out the form below and we'll get back to you as soon as possible. Required fields are marked with an asterisk (*).

General Information

Questions about our services

Truck Repair Service

Schedule or inquire about repairs

Become a Vendor

Join our repair network

Advertising Opportunities

Promote your business

Logistics Directory

Questions about listings

Load Board Inquiry

Questions about loads

Billing & Payments

Questions about invoices

24/7 Emergency Service

Urgent assistance needed

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Frequently Asked Questions

Our response times vary based on the nature of your inquiry:

  • Emergency Service: Immediate response via phone, typically within minutes
  • Repair Service Questions: Within 1 business day
  • Billing Inquiries: Within 1 business day
  • Vendor Applications: Within 1-2 business days
  • General Questions: Within 1-2 business days

For fastest service with urgent matters, please call our 24/7 hotline at (855) 450-1212.

For immediate roadside assistance, we recommend calling our 24/7 emergency hotline directly at (855) 450-1212. This is the fastest way to get help dispatched to your location.

When you call, please be ready to provide:

  • Your exact location (address, mile marker, or GPS coordinates)
  • Description of your vehicle (truck make, model, color)
  • Nature of the breakdown or service needed
  • Contact phone number

Alternatively, you can use our Emergency Service Request form or the "Emergency" option in this contact form, but a phone call will provide the fastest response.

We offer two partnership models for service providers:

  1. Dispatch Vendor ($300/month + 15% commission): We handle all customer communication and payments for you.
  2. Advertising Vendor ($1,000/month for 3 ZIP codes): Your business is listed publicly with all contact information shown directly to customers.

You can start the application process by:

  • Using the "Become a Vendor" option on this contact form
  • Visiting our Get Listed page
  • Calling our vendor team at (855) 450-1212 ext. 2

We'll review your application and contact you within 1-2 business days to discuss the next steps.

If you're already a registered vendor in our network, you can update your business information by:

  1. Logging into your Vendor Portal
  2. Navigating to "Business Profile" in your dashboard
  3. Making your changes and clicking "Save"

If you're not registered but see your business listed in our directory, you'll need to claim your business listing first.

If you're having trouble updating your information, please contact our vendor support team using the "Become a Vendor" option on this form or call (855) 450-1212 ext. 2.

To receive the most accurate quote for truck repair services, please include:

  • Vehicle make, model, and year
  • Detailed description of the issue or services needed
  • Your location (city, state, ZIP code)
  • Preferred timeframe for service
  • Any diagnostic codes or specific symptoms you're experiencing
  • Whether you need mobile service or can visit a repair facility

The more details you provide, the more accurate our quote will be. For complex repairs, we may need to perform a diagnostic inspection before providing a final quote.

24/7 Emergency Service

For immediate roadside assistance or urgent repairs:

(855) 450-1212

Available 24/7/365 across the United States and Canada

Contact Methods

Customer Support

General questions about our services:

(855) 450-1212 info@mtstruckservice.com

Hours: Monday-Friday, 8am-8pm ET

Vendor Relations

For service providers interested in joining our network:

(855) 450-1212 ext. 2 vendors@mtstruckservice.com

Hours: Monday-Friday, 9am-5pm ET

Billing Department

For invoice questions or payment support:

(855) 450-1212 ext. 3 billing@mtstruckservice.com

Hours: Monday-Friday, 9am-5pm ET

Our Locations

Headquarters

1657 N Kostner Ave

Chicago, IL 60639

United States

(855) 450-1212

info@mtstruckservice.com

Canadian Operations

1810 Waterloo Street

Vancouver, BC V6R 3G6

Canada

(855) 450-1212

canada@mtstruckservice.com