Get clear, honest answers about joining and succeeding in the MTS truck service network
Join Our Vendor NetworkWe welcome independent truck repair technicians, towing operators, tire shops, reefer service providers, and mobile mechanics across the U.S. and Canada. To qualify, you must meet our minimum requirements for insurance, equipment, and service capabilities.
We accept a wide range of service providers including:
Both established businesses with multiple service vehicles and independent operators with a single service truck can qualify to join our network.
Basic requirements include:
To complete your application, you'll need to provide:
For a detailed checklist, visit our Vendor Requirements page.
Our application process is straightforward:
Most vendors can complete the process and be ready to receive jobs within 5-7 business days of initial application.
There are no upfront fees to join our network. MTS operates on a commission-based model:
Instead, MTS earns a service fee of 15-20% from each completed job, which covers:
This commission-based model means we only make money when you make money, aligning our interests with your success.
MTS uses AI-powered dispatch based on multiple factors:
When a service request matches your capabilities and location, you'll receive a notification through our app with job details including:
You can accept or decline in real time via the vendor portal or app. When you accept, you'll receive full access to the customer information and can begin navigating to the location.
Our AI-powered dispatch system considers multiple factors when matching jobs to vendors:
The algorithm balances these factors to optimize for:
If multiple vendors are equally qualified, the system will prioritize vendors with higher ratings and faster average response times.
We service a wide range of commercial vehicle breakdowns including:
We primarily service Class 4-8 commercial vehicles including semi-trucks, box trucks, buses, and RVs. We do not typically service passenger vehicles unless specified in your vendor profile.
Yes, you have complete control over your service area:
You'll only receive job notifications for work within your designated service area. For vendors willing to service more remote locations, we offer distance premiums that can be automatically applied based on mileage.
No, you can set your own availability, though 24/7 vendors typically receive more jobs:
Our system will only send you job requests during your designated available hours. Vendors offering after-hours and weekend coverage typically earn premium rates for these services. We have many successful vendors who operate only during standard business hours.
Most vendors receive payment within 24-72 hours of job completion. The payment timeline works as follows:
We offer several payment options:
For high-volume vendors, we also offer weekly consolidated payments. Our vendor portal provides detailed payment tracking, showing exactly where each job stands in the payment process.
Average job values vary by service type, but our network-wide average is $342 per job. Here's what you can typically expect:
Premium rates apply for:
When a job request is sent to your app, you'll see the estimated job value before accepting. For time and material jobs, you'll be able to update the final amount based on actual work performed.
MTS operates on a simple commission-based model:
Here's what our service fee covers:
Volume discounts are available for vendors who complete high numbers of jobs per month. Top-performing vendors with excellent ratings may qualify for reduced fees, down to as low as 12% for our Elite partners.
You have several options for pricing your services:
Our vendor portal allows you to:
Most vendors maintain competitive market rates to maximize job acceptance. We provide regional pricing guidance in the vendor portal to help you set optimal rates for your market.
Required insurance coverage varies by service type, but generally includes:
You must provide certificates of insurance naming "MTS Truck Service Network, Inc." as an additional insured. We verify all insurance documentation before approving vendors.
We have partnerships with several insurance providers who offer preferred rates to MTS network vendors. Contact vendor support for more information about these programs.
Required equipment varies by service type, but here are the basics for common service categories:
For Mobile Repair Services:
For Tire Service:
For Towing:
All vendors also need:
Detailed equipment checklists are available in the Vendor Resources section of our website.
Our vendor rating system evaluates performance across five key areas:
Vendors are rated on a scale of 1-5 stars. Ratings affect:
Your current rating and detailed performance metrics are available in the vendor portal dashboard. We provide specific feedback and coaching to help vendors improve their ratings, and we regularly recognize top-performing vendors through our Elite Partners program.
Our vendor mobile app streamlines every aspect of job management:
Job Notifications & Acceptance:
Navigation & Status Updates:
Documentation & Payment:
Account Management:
The app works offline if you temporarily lose connection, syncing data when connectivity is restored. It's available for both iOS and Android devices.
The technology requirements for MTS vendors are straightforward:
Mobile Device:
Computer Access (for portal management):
Communication Tools:
You don't need any specialized hardware or software beyond what most service providers already use in their daily operations. Our system is designed to work with standard consumer technology.
Join our network of successful truck service providers and start receiving job requests from commercial drivers nationwide. No subscription fees - you only pay when you complete jobs.
Apply to Become a VendorOur vendor support team is here to help! Contact us directly for personalized assistance.