Privacy Policy | MTS TruckAI Services

1. Introduction

MTS Mobile Truck Repair ("MTS", "we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web and mobile platform, including our emergency service dispatch, vendor marketplace, and GPS-enabled tracking tools.

2. What Information We Collect

Personal Information: name, email, phone, company, address
Location Data: GPS data for vendors and customer tracking
Uploaded Media: photos/videos of vehicles, IDs, breakdown incidents
Payment Data: billing address, encrypted card/fleet token via Stripe/Square
Device & Usage Info: IP address, browser type, usage logs

3. How We Use Your Information

To provide and manage services requested
To assign vendors based on location, rating, and service type
To generate and manage invoices, receipts, and job history
To improve our platform and dispatch algorithms
To send SMS/email notifications
To protect against fraud and abuse

4. How We Share Your Information

We do not sell your personal information. We only share necessary info with:

Vendors assigned to your service request
Payment processors (Stripe, Square)
Law enforcement or government if legally required

5. Data Storage & Protection

Data is stored securely in encrypted databases
Media uploads are stored on secured servers
Stripe/Square handle all credit card security & compliance
Access is restricted to authorized staff only

6. Customer and Vendor Rights

You may access, update, or delete your profile info
Media uploads can be removed upon request
Job history and invoices remain stored for auditing & billing

7. Cookies and Tracking

We may use cookies to enhance site performance and remember preferences. No third-party ad tracking is used.

8. Children's Privacy

Our services are not intended for users under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy as our platform grows. We will post notices on the website for any material changes.

10. Contact Us

Questions? Contact us at: support@mtstruckservice.com