Truck Repair Services

Our mobile truck repair service brings our expertise directly to your location, whether you're broken down on the highway, at a terminal, or at your company yard. Here's how the process works:

1. Contact Us: Call our 24/7 dispatch number or submit a service request online.
2. Initial Assessment: We'll gather information about your truck and the issue you're experiencing.
3. Dispatch: We'll dispatch the nearest qualified mobile technician with the appropriate equipment and likely parts.
4. On-Site Diagnosis: Our technician will arrive at your location and perform a thorough diagnosis of the problem.
5. Repair Quote: You'll receive a detailed quote before any work begins.
6. On-Site Repair: Most repairs can be completed on-site with our fully-equipped service vehicles.
7. Documentation: We provide complete documentation of all work performed for your records.

For complex repairs requiring specialized equipment, we can arrange towing to our nearest service facility if necessary, but our goal is to complete as many repairs as possible at your location to minimize downtime.

Yes, we offer comprehensive preventative maintenance programs customized for your fleet's specific needs. Our programs include:

• Scheduled maintenance based on mileage, engine hours, or calendar intervals
• Comprehensive multi-point inspections
• Oil and filter changes using quality lubricants appropriate for your engine
• Fluid checks and top-offs (coolant, transmission, differentials, etc.)
• Brake system inspection and adjustment
• Air system maintenance and testing
• Electronic system diagnostics and updates
• Tire inspections, rotation, and pressure checks
• Detailed documentation for DOT compliance

Our preventative maintenance programs can be scheduled during off-hours to minimize impact on your operations. Many clients report that these programs pay for themselves through reduced breakdowns, extended vehicle life, improved fuel efficiency, and fewer CSA violations.

We use a combination of OEM (Original Equipment Manufacturer) and high-quality aftermarket parts for our repairs, depending on your specific needs and preferences:

• OEM Parts: These are identical to the parts that originally came with your truck, made by or for the manufacturer. They offer precise fitment and typically come with manufacturer warranties.
• Quality Aftermarket Parts: These are made by reputable third-party manufacturers to meet or exceed OEM specifications, often at a lower cost.
• Remanufactured Components: For certain complex components (like starters, alternators, or ECMs), we offer remanufactured options that have been rebuilt to original specifications and thoroughly tested.

We'll discuss parts options with you before making any repairs, and we stand behind all parts we install with our service warranty. For fleet accounts, we can establish parts preferences in advance to streamline the repair process.

Repair times vary significantly depending on the type and complexity of the issue. Here are some general timeframes for common repairs:

• Diagnostic Services: 1-2 hours for most issues
• Basic Repairs: (alternators, belts, hoses, lights) - 1-3 hours
• Moderate Repairs: (fuel pumps, water pumps, turbochargers) - 4-8 hours
• Major Repairs: (engine overhauls, transmission rebuilds) - 1-5+ days

Factors that can affect repair time include:

• Parts availability (though we stock common parts in our mobile units)
• The truck's accessibility and work environment
• Discovery of additional issues during the repair process
• Weather conditions for outdoor mobile repairs

We'll provide you with an estimated completion time when we give you the repair quote, and we'll keep you updated if anything changes during the repair process.