Heavy Duty Towing Services

Our response times vary based on several factors:

• Location: Urban areas typically have faster response times (30-60 minutes) than remote locations (1-2 hours).
• Time of Day: While we operate 24/7, traffic conditions may affect daytime response times.
• Weather Conditions: Severe weather may affect travel times but will not prevent us from reaching you.
• Equipment Needed: Specialized recovery equipment may take longer to dispatch than standard towing units.

When you call our dispatch center, we'll provide an estimated arrival time based on your specific situation. Our nationwide network allows us to dispatch the closest qualified operator to minimize wait times. For fleet customers with service agreements, we guarantee maximum response times regardless of conditions.

In emergency situations involving hazardous materials or injuries, we coordinate with emergency services to ensure the scene is handled safely and efficiently.

Heavy duty towing costs vary significantly based on several factors:

• Type of Vehicle: Semi-trucks, specialized equipment, and loaded trailers require different equipment and approaches.
• Recovery Complexity: Simple towing on a highway differs greatly from recovering a jackknifed truck in a ditch or an overturned vehicle.
• Distance: Local towing versus long-distance transport affects the overall cost.
• Time of Day: After-hours or holiday service may include additional charges.
• Equipment Required: Different situations require specific equipment, from standard wreckers to rotators or multiple units.

When you call our dispatch center, we'll gather information about your situation and provide a transparent estimate before dispatching a service vehicle. For fleet customers, we offer service agreements with pre-negotiated rates and priority response.

We work directly with most insurance providers and can bill them directly in many cases, minimizing your out-of-pocket expenses. Our focus is on providing fair, transparent pricing without any hidden charges.

Yes, we offer comprehensive long-distance towing services for commercial vehicles throughout the United States and parts of Canada. Our long-distance towing includes:

• Interstate Transport: We can tow your vehicle across state lines to your desired destination.
• Terminal-to-Terminal: Transport between your company facilities regardless of distance.
• Auction Transport: Moving vehicles to and from auction sites across the country.
• Dealer Delivery: Transport for new or used commercial vehicles between dealerships or to customers.
• Specialized Equipment: Long-distance transport for specialized or oversized equipment.

For long-distance towing, we provide detailed quotes that include all costs involved, with no hidden charges. We can also arrange for secure overnight storage if the journey requires multiple days.

Our operators are experienced in interstate transportation regulations and ensure all documentation is properly handled for smooth transport across jurisdictional boundaries. We also offer real-time tracking for long-distance tows so you always know where your vehicle is throughout the journey.

We have extensive experience handling loaded commercial vehicles. Here's how we approach towing trucks with cargo:

• Assessment First: We evaluate whether it's safe to tow with the current load or if load transfer is necessary.
• Specialized Equipment: We use equipment specifically designed for safely towing loaded vehicles when appropriate.
• Load Transfer: When necessary, we coordinate load transfers to another trailer to protect your cargo.
• Refrigerated Loads: For temperature-sensitive cargo, we prioritize maintaining the cold chain through expedited service or power connections.
• Hazardous Materials: We have specially trained operators for handling vehicles carrying hazardous materials in compliance with regulations.
• High-Value Cargo: We provide additional security measures for high-value loads during the towing and recovery process.

Our goal is to protect both your vehicle and cargo throughout the recovery and towing process. We coordinate with your dispatcher or logistics team to determine the best approach for your specific situation and cargo requirements.

If load shifting has occurred, we also offer load adjustment and securing services before transport to prevent further damage during towing.